Q. How do I make an appointment for curbside pickup?

Where do I go to pick up my books from curbside?


Answer

Coming the week of October 19th: Library Curbside Pickup

Schedule a Curbside Pickup appointment:

  1. Visit the Appointment Scheduler webpage for Library Curbside Appointments.
  2. Select a date and time for pickup. Appointments are available on Tuesdays between 10am and 2pm, and on Thursdays between 12pm and 4pm.
  3. Complete the form with your contact information, color of your car (if applicable), and bring your CSUDH ID with you at the time of your appointment so that we can verify your account information. If you do not have a physical CSUDH ID card, please have your CSUDH ID number available to verify your account.

Instructions for Curbside Pickup:

  • Do not make an appointment until you have received a confirmation email that your requested item(s) are available for pickup.
  • Make only one pickup appointment at a time. Multiple pickup appointments on the same day for the same account will be cancelled by the system administrator.
  • You may pick up all items that are available on your account in one appointment. You do not need to make multiple appointments for different items.
  • Items will be held for one week for you to make your pickup appointment. After that time, they will be returned to the stacks or to their home library.
  • Sorry, family members or friends cannot pick up items on your behalf.
  • Do not return items on the cart. Please use our bookdrops, which located near the entrance to the loading dock area.

Arriving for your Curbside Pickup Appointment:

  • Please arrive within your 15-minute appointment window. Depending on appointment volume, you may not be able to pick up your materials if you arrive before or after your scheduled appointment.
  • If you are driving, please pull into the designated parking space in the loading dock next to the Library's North (old) Building (highlighted below). If you are not driving, please look for the designated parking space and go to the next step. Do not go to the loading dock with the golf carts.

Map of CSUDH Campus with loading dock behind the Library highlighted in a red square. The loading dock is accessible from Toro Center Drive near Parking Lot 6.

  • Call 310-243-1096 (the number listed on the sign in the parking spot) to verify your CSUDH ID number.
  • Library staff will place your items on the outside cart upon verification of your ID number.
  • Exit your car and pick up your item(s) from the cart after the library staff member has returned to the building.
  • Do not return items on the cart. Please use our bookdrops, which located near the entrance to the loading dock area.

Campus Policy Reminders

  • You must wear a mask at all times when on the CSUDH campus per campus policy. Do not approach a Library employee without wearing your mask.
  • Respect the University's physical distancing policy.
  • Do not come to campus for your appointment if you have COVID-19 symptoms or have an active positive diagnosis for COVID-19.

For instructions on how to place a request for CSUDH items, please refer to our Requesting Books for Curbside Pickup FAQ.

For guidelines regarding coming to the CSUDH campus, please refer to the Toros Together website.

  • Last Updated Oct 14, 2020
  • Views 81
  • Answered By Joanna Kimmitt

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