Q. How do I collect my items from the 24/7 CSUDH Library Lockers?

Answer

Once you’ve been notified that your items are ready for pickup from the 24/7 CSUDH Library Lockers, you can follow these steps to collect your items:

  1. Go to the Luxer One lockers and scan your QR code, enter your access code, or open the locker from the Luxer One app
  2. The assigned locker door will open automatically
  3. Collect your item(s) and close the door
  4. Select “Exit” on the screen.

If you neglect to exit the pickup screen, the screen will time out after 5 minutes of inactivity.

Other helpful hints for the best 24/7 CSUDH Library PickUp Lockers experience:

  • If you do not have a smartphone, print or save the code that comes with your instruction email
  • Turn up your phone screen brightness to ensure the scanner can read the QR code
  • If your phone screen is dirty or cracked, the scanner may be unable to read the QR code
  • Avoid glare on your phone screen to ensure the scanner can read the QR code
  • You must be within 5 feet of the locker to open the locker from the Luxer One app
  • Close the locker door when you are done

You can pick up your item anytime, day or night, as the Library Lockers are available for you to access 24/7.

Library staff will remove packages that have been in the lockers more than 7 days, to make room for new items. If your items are removed, you will receive a notification.

 

  • Last Updated Feb 09, 2021
  • Views 13
  • Answered By Joanna Kimmitt

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